State Farm® Insurance Agent Doug Guerrette
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sherry Faulkner
July 17, 2026
5
out of
5
rating by Sherry Faulkner
"The service we receive is top-notch. My questions are always answered and I am helped to navigate whatever needs to be done. I typically speak with Tiz, but the entire staff is accommodating."
Katie Hessert
July 17, 2026
5
out of
5
rating by Katie Hessert
"Very helpful and always so friendly."
Philip Haines
July 16, 2026
5
out of
5
rating by Philip Haines
"Every time i call for a quote or to add something to an existing policy, they are prompt and professional."
James LeBlanc
July 13, 2026
5
out of
5
rating by James LeBlanc
"We have been State Farm business, home and auto customers for more than 30 years.
Tiz and Louise are at the very top for professional and timely service.
They have become a trusted partner in our businesses!
The very embodiment of "Like a good neighbor......""
We responded:
"Thank you for the amazing review, James! We truly appreciate your business over 30+ years. It is truly the goal of our team to exceed expectations when it comes to all insurance needs, and I am happy to hear that Tiz, Louise, and Laurel have provided the "good neighbor" service right in in greater Bangor!!!"
Peter Neal
July 10, 2026
5
out of
5
rating by Peter Neal
"Always good service!"
We responded:
"Thank you for your 5-star review Peter. We appreciate your feedback and are pleased to know you always have a positive customer service experience with my team of Louise. Tiz, and Laurel at Doug Guerrette State Farm. Have a great day!"
Karen Shorey
June 22, 2026
5
out of
5
rating by Karen Shorey
"I love working with State Farm. Laurel helped me through the insurance process when I purchased a new vehicle. She was incredibly responsive, answered all of my questions, and took the time to explain my coverage options so I could make an informed decision with confidence.
Excellent customer service can be hard to find, and I am truly grateful for her support and expertise. I highly recommend Laurel to anyone looking for an insurance agent who is knowledgeable, attentive, and genuinely committed to helping her clients."
We responded:
"Karen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Doug Guerrette’s Team of Laurel, Louise, and Tiz in greater Bangor—we are always here to help with an outstanding customer experience!"
Lion Susan Bailey
June 5, 2026
5
out of
5
rating by Lion Susan Bailey
"My Mom has been with State Farm since I was a kid. She was friends with her original agent and they even had a camp on the same lake as ours. Sadly, this time around I had to reach out State Farm to help me process her life insurance. They were super helpful and understanding during a time when things were really tough."
We responded:
"Susan, thank you so much for the wonderful review! We really appreciate your kind words. Our condolences to you on the loss of your mom. If you ever have any questions or need additional assistance with anything insurance related, do not hesitate to reach out to my team of Louise, Laurel and Tiz. We are always here to help!"
richard Stuart
May 13, 2026
5
out of
5
rating by richard Stuart
"I always feel like a Top Priority when I call Doug Guerette State Farm Insurance Agency. Yesterday I called to have them separate my daughter from the family policy and it was done and an insurance card issued in her name within 15 minutes so she could get her new car. THANK YOU!!"
We responded:
"Hello Richard, Thanks for the kind words! We are happy to read that our team of Louise, Laurel, and Tizhas been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again!!!"
Verona Island Town Clerk
April 22, 2026
5
out of
5
rating by Verona Island Town Clerk
"Courteous, Kind and Prompt! Very Helpful Thank you Laurel"
We responded:
"Greetings Verona Island Town Office, I'm delighted to hear about your outstanding customer service experience with my office! We're thrilled that Laurel left such a great impression! Please reach out to my team of Laurel, Louise, and Tiz with any additional questions or comments! Thanks again! -Doug"
Craig Brigham
March 16, 2026
5
out of
5
rating by Craig Brigham
"Top of the best.
Pleased as can be with their service.
Highly recommended."
We responded:
"Dear Craig, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future."
Troy Welch
March 6, 2026
5
out of
5
rating by Troy Welch
"The team at Doug Guerrette - State Farm Insurance are amazing. They are attentive to our needs and always willing to help. Laurel is phenomenal to work with. Highly recommend!"
We responded:
"Dear Troy, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to Laurel, Louise & Tiz if you need anything. Thanks again and we look forward to seeing you again soon."
Denise Alexander
February 12, 2026
5
out of
5
rating by Denise Alexander
"Laurel's customer service today was excellent!"
We responded:
"Hi Denise, Thank you for taking the time to share your experience. Hearing that your customer service experience with Laurel went well really makes our day. We're always happy to assist so don't hesitate to reach out to Laurel, Tiz, or Louise if you need anything. We're here for you anytime!"
Diane Jackson
January 26, 2026
5
out of
5
rating by Diane Jackson
"I had 2 recent needs to work with my local representative and Laurel made the whole experience manageable -I am so thankful. One had to do with change in policy ownership and one was a claim. Stressful time due to the claim but her patience and follow through was appreciated. 5 star local service!"
We responded:
"We appreciate your review, Diane! We are delighted to know you had a great experience with our State Farm office in Hermon, ME. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Marie McLellan
December 31, 2025
5
out of
5
rating by Marie McLellan
"I’ve been with these guys for several years and I’m extremely happy with the service they provide!"
We responded:
"We appreciate your review, Marie! We are delighted to know you had a great experience with our State Farm office in Hermon, ME. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Happy New Year!"
Deborah Leavitt
December 27, 2025
5
out of
5
rating by Deborah Leavitt
"We are old school. We bring our payment into the office where the staff is very professional, polite and friendly. Especially Tiz, who knows our names and is always upbeat and easy to talk too. She is very helpful. We had a horrible experience with our car being totaled in August and she helped us navigate thru all the steps in getting our claim submitted. I highly recommend getting insured thru this Doug Guerrette State Farm Office."
We responded:
"We’re honored by your positive feedback Deborah! My team of Tiz, Laurel, and Louise look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! All the best to you in 2026!
"
Susan Schnur
December 19, 2025
5
out of
5
rating by Susan Schnur
"Louise Guerrette is very helpful, professional, and efficient. We wanted to change our homeowners and auto insurers, and Louise made the process easy, and she saved us hundreds of dollars per year in premiums. Call her!"
We responded:
"Thank you for reviewing our State Farm office, Susan! We’re thrilled to know you had a positive experience with Louise! Your satisfaction is our top priority! My team of Louise, Tiz, and Laurel look forward to continuing to support your insurance needs."
eagleeye654
November 7, 2025
5
out of
5
rating by eagleeye654
"The staff at Guerrette Starte Farm is very helpful and make sure all of your insurance needs are meet ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office in Hermon. If you ever have any questions or need assistance, we’re here to help!"
JKC Maine
October 21, 2025
5
out of
5
rating by JKC Maine
"Tiz is such a gem. Took care of homeowners policy copy in a quick, efficient, professional and friendly manner. Fast turnaround time. Thank you! 10 stars ⭐⭐⭐⭐⭐ ⭐⭐⭐⭐⭐"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office JKC Maine. If you ever need any assistance in the future, please don’t hesitate to reach out. Laurel, Louise, and Tiz are here to help and serve!"
Lawrence Shaw
September 18, 2025
5
out of
5
rating by Lawrence Shaw
"the agent Laurel was very helpful, and answered any question i had."
We responded:
"Thank you for your 5-star review Lawrence! My State Farm team of Laurel, Tiz, Louise and I are happy to be your good neighbor in greater Bangor!"
Nicole
September 6, 2025
5
out of
5
rating by Nicole
"I was absolutely treated with respect and efficiency by the agents at State Farm. Efforts were made by Tiz in requesting that the check coming to me be expedited and it was! Very happy with my dealings with State Farm."
We responded:
"We appreciate your review, Nicole! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out to Tiz, Louise, and Laurel. We are here to help!"
Bernard Morrissey
July 15, 2025
5
out of
5
rating by Bernard Morrissey
"I've worked with Doug's firm for many years, and I have received nothing but exemplary service every time. I would highly recommend them for insurance needs. Tiz, Loiuse, and Laurel are super helpful"
We responded:
"Thank you for taking the time to share your thoughts, Barney! We’re glad to know you’re satisfied with the service that Tiz, Louise, and Laurel provide at our State Farm office here in Hermon. If you ever have any questions or need assistance, we’re here to help!"
Angela K
June 10, 2025
5
out of
5
rating by Angela K
"You will not find a more patient and responsive agency than Doug Guerette's office - anytime I get in a pickle, they are there to help! Amazing staff."
We responded:
"Thank you for taking the time to share your thoughts, Angela! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
S Gilbert
June 2, 2025
5
out of
5
rating by S Gilbert
"A wonderful insurance company, their staff is always very friendly & helpful. They are definetly a 2 thumbs up company."
We responded:
"Thank you for your 5-star review! My State Farm team (Tiz, Louise, and Laurel) and I are happy to be your good neighbor and provide helpful service!"
Ross Hallowell
May 29, 2025
5
out of
5
rating by Ross Hallowell
"I have found that every time I call, they are quick to respond and everything is taken care of seamlessly. Thank you"
We responded:
"We appreciate your review, Ross! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
John C
April 18, 2025
5
out of
5
rating by John C
"Doug and his team are a class act. Always there, care about what they do and take great care of their customers."
We responded:
"We appreciate your review John! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"